Covid-19 and Your Imaging Exam

As always, our first and foremost priority is to ensure our patients receive the highest quality of care in the safest environment possible.  As such, we are dedicating staff and resources to support this.  As circumstances continue to shift and evolve, we’ll keep you informed.  While COVID-19 (Coronavirus) is new, our response is not.  We follow the Centers for Disease Control (CDC) and Washington state Department of Health guidelines all day, every day for the health and safety of our patients and staff.

What are we doing to make sure all our patients are safe?

  • Asking walk-in patients to call first or have their provider call so that we can pre-screen over the phone
  • Phone screening patients at the time of scheduling and then again 1-2 days before their appointment
  • Asking all patients to call us when they arrive, we will bring them a pager and then ask them to wait in their cars until it’s time for their exam
  • Removed chairs from our lobby to accommodate the CDC’s social distancing recommendations
  • Screening all patients upon arrival, all patients with a cough or fever will be asked to wear a mask for the duration of their time in our imaging centers
  • Adding extra cleanings to our already rigorous cleaning process in our patient care areas, front office, bathrooms and other non-patient care areas
  • Making sure that any staff who are sick do not come to work and regularly screening our staff for cough and fever while they are at work
  • Removed magazine and coffee/tea service from our lobbies

Updates to our visitor policy:

  • To protect our patients and staff, visitors are not  allowed into our imaging centers with the following exceptions:
    • Minor children  may have one parent or guardian with them
    • Patients with disabilities may have one parent or guardian with them
    • All visitors will also be screened at our front desk for fever, cough and respiratory symptoms

Are there any exams we are cancelling or not scheduling right now?

  • Per recommendation of the CDC and the American College of Radiology (ACR)  screening exams should not be scheduled or performed.  This includes but is not limited to the screening exams listed below.  If you have any questions about an exam your provider has ordered for you, please contact us directly.
    • DEXA (Bone Density)
    • Screening mammograms
    • CT Lung Screening
    • CT Aorta Screening

I have an appointment scheduled, should I cancel it?

At this time, appointments will continue as scheduled.  Should there be any changes to your appointment, we will notify you as soon as possible.

If you are experiencing a fever and respiratory symptoms, please contact us prior to coming in.

Since information about COVID-19 is being updated daily, we will be updating this page as we receive new information.  For more information, please visit the Center for Disease Control and Prevention and the Washington State Department of Health.